Privacy Policy

JM Brand Solutions LLC
Effective Date: October 24, 2026
Website: https://jmbrandsolutions.com

1. Introduction

JM Brand Solutions LLC (“JM Brand Solutions,” “JMBS,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit forms, communicate with us, or use our services.

This policy primarily addresses information JM Brand Solutions collects for its own business purposes. When we manage websites, forms, CRM systems, or marketing activities on behalf of clients, additional client-specific privacy terms and agreements may apply.

2. Information We Collect

Depending on how you interact with our website or services, we may collect the following categories of information.

Information You Provide

-Full name

-Business or organization name

-Email address

-Phone number

-Website address

-Business location or service area

-Requested services and project details

-Messages submitted through forms or other communications

-Appointment and consultation information

-Billing and transaction information

Automatically Collected Information

When you visit our website, certain information may be collected automatically through our hosting platform or enabled analytics technologies, including:

-IP address

-Browser type and device information

-Operating system

-Pages visited

-Referral sources

-Approximate geographic location derived from technical information

-Website interactions and usage data

-Cookies and similar identifiers

Payment Information

Payments may be processed through third-party providers such as Stripe.

We may receive transaction details, payment status, billing information, and limited payment-method identifiers needed for accounting and customer service.

Complete payment-card information is generally handled by the payment processor rather than stored directly by JM Brand Solutions.

3. How We Use Information

We may use collected information to:

-Respond to inquiries and consultation requests

-Provide quotes and service recommendations

-Deliver contracted services

-Develop and maintain client websites and digital solutions

-Process payments and maintain business records

-Schedule appointments and communicate project updates

-Provide customer support

-Send requested service-related communications

-Send marketing communications where permitted and appropriately authorized

-Analyze website performance and improve user experience

-Protect our website and business from fraud or misuse

-Comply with legal and financial obligations

We do not use personal information for purposes that are materially inconsistent with this policy without providing any notice or obtaining any consent required by law.

4. Contact Forms and Communications

When you submit a form through our website, we use the information provided to respond to your request and communicate regarding the services or information you requested.

Submitting an inquiry does not automatically enroll you in promotional email or text message campaigns.

Where required, marketing communications will be based on separate, appropriate consent.

You may request that we stop nonessential communications at any time.

5. Email and SMS Communications

If you provide your email address or phone number, we may contact you regarding inquiries, appointments, estimates, transactions, or existing services.

Promotional email and SMS communications will be sent only as permitted by applicable law and any required consent.

If you opt in to marketing text messages:

-Message frequency may vary.

-Message and data rates may apply.

-You may reply STOP to unsubscribe.

-You may reply HELP for assistance, where supported.

-Consent to receive marketing messages is not a condition of purchasing services.

We do not sell or share SMS opt-in consent information with third parties for their independent marketing purposes.

We may share information with communications providers solely as necessary to deliver messages on our behalf, subject to applicable requirements.

6. Cookies and Analytics

Our website may use cookies or similar technologies to support essential website functionality, understand visitor activity, and evaluate marketing effectiveness.

These technologies may be provided by our website platform or third-party analytics and advertising services.

You can manage certain cookies through your browser settings and any privacy controls made available on our website.

Where legally required, we will obtain consent before activating nonessential tracking technologies.

Disabling certain cookies may affect website functionality.

7. How We Share Information

We may share limited information with trusted service providers when reasonably necessary to operate our business.

These providers may include:

-Website hosting and CRM providers

-Payment processors

-Email and SMS delivery platforms

-Scheduling and automation services

-Analytics and advertising providers

-Professional accounting, legal, or technical advisers

We may also disclose information when required by law, to protect our rights, or in connection with a legitimate business transaction.

Service providers are expected to handle information according to their applicable contractual and legal obligations.

JM Brand Solutions does not sell customer contact lists or personal information to data brokers for monetary compensation.

If we engage in targeted advertising or other data-sharing practices that constitute a regulated sale or sharing of personal information under applicable law, we will provide the required disclosures and choices.

8. Client Data and Third-Party Systems

Some JM Brand Solutions services involve managing websites, contact forms, CRM platforms, automations, or marketing campaigns for clients.

In these situations, we may process information on a client's behalf according to the client's instructions and applicable agreements.

The client may be responsible for establishing the privacy notices, permissions, and legal bases required for its own collection and use of customer information.

JM Brand Solutions does not claim ownership of a client's customer information merely because it is processed through systems we help manage.

9. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including providing services, responding to inquiries, maintaining financial records, resolving disputes, and satisfying legal obligations.

Retention periods vary based on the type of information, the nature of our relationship, and applicable requirements.

When information is no longer needed, we take reasonable steps to delete, anonymize, or securely dispose of it.

10. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or loss.

These may include access controls, account security measures, and the security features provided by our technology vendors.

However, no internet transmission or electronic storage system can be guaranteed completely secure.

11. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have rights to:

-Request access to personal information we maintain about you

-Request correction of inaccurate information

-Request deletion of certain personal information

-Request a portable copy of eligible information

-Opt out of certain targeted advertising, personal data sales, or profiling activities

-Withdraw consent where processing depends on consent

-Appeal certain decisions regarding privacy requests, where legally required

These rights are subject to applicable eligibility requirements, exceptions, and verification procedures.

To submit a privacy request, email:

[email protected]

Please include sufficient information for us to identify your request. We may request reasonable verification before disclosing or modifying personal information.

We will respond within the time required by applicable law.

If an applicable privacy law provides an appeal right, you may submit an appeal by replying to our decision or contacting us at the same email address with “Privacy Appeal” in the subject line.

12. Kentucky Privacy Rights

JM Brand Solutions is based in Kentucky.

The Kentucky Consumer Data Protection Act provides certain privacy rights to eligible Kentucky consumers when a business meets the law's applicability requirements.

Where this law applies to our activities, we will honor applicable consumer rights and related legal obligations.

Residents may contact us using the privacy request information above.

13. Children's Privacy

Our website and services are intended for business owners and general audiences, not children under 13.

We do not knowingly collect personal information directly from children under 13.

If we become aware that such information was collected improperly, we will take appropriate steps to address it.

Parents or guardians may contact us regarding suspected collection of a child's information.

14. External Websites

Our website may contain links to third-party websites, social media platforms, or payment services.

We are not responsible for the independent privacy practices of those third parties.

We encourage visitors to review the privacy policies of external websites before providing personal information.

15. International Visitors

Our business operates in the United States.

If you access our website from another country, your information may be processed in the United States or other locations where our service providers operate.

Where applicable, international data transfers will be handled in accordance with relevant legal requirements.

16. Changes to This Privacy Policy

We may revise this Privacy Policy to reflect changes in our business operations, technology, or legal obligations.

The updated version will be posted on this page with a revised effective date.

Where legally required, we will provide additional notice or request consent for material changes.

17. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact:

JM Brand Solutions LLC
Louisville, Kentucky
Email: [email protected]
Phone: (502) 533-5643
Website: https://jmbrandsolutions.com